Crystallised Capability and Predictable Patterns of Behaviour: A Tale of the Scorpion and the Frog:
Capability is the sum of our cognitive, emotional, and personality traits—shaped by both nature and nurture. As these traits solidify, they create predictable patterns of behaviour, which can either propel us forward or hold us back in life and work. This concept is best illustrated through the fable of the scorpion and the frog:
Once, a scorpion asked a frog to carry him across a river, promising not to sting, as it would result in both their deaths. Convinced by this logic, the frog agreed. But halfway across, the scorpion stung the frog. As they both sank, the frog gasped, "Why?" The scorpion simply replied, "Because it's in my nature."
This story mirrors how our ingrained capabilities, much like the scorpion’s nature, dictate our behaviour. Despite the situational demands, we default to behaviours hardwired into our brain's circuitry over years of repetition. This crystallized capability plays a significant role in determining whether individuals excel in their roles or struggle when placed in environments that clash with their natural inclinations.
The Implications of Crystallized Capability in the Workplace:
Imagine someone introverted, who prefers working alone and focuses on tasks rather than people. If this person is promoted to a leadership role that requires close team involvement, they may struggle. Despite knowing what the job demands, their default behaviour is likely to dominate, making them ill-suited for the role.
Conversely, consider someone who is analytical and detail-oriented. In a position requiring big-picture thinking and adaptability, they may find themselves overwhelmed by the need to step out of their comfort zone, relying instead on their crystallized tendency to focus on minutiae.
These deeply ingrained behaviours can persist, regardless of role demands, highlighting the importance of matching employees' capabilities to the appropriate roles and career paths.
Why Capability Matters:
Capability - which we have defined as the sum of our cognitive, emotional, and personality traits - is the hidden differentiator in the workplace. It explains why: ● One engineer excels and rises through the ranks while another remains stagnant. ● One team leader drives stellar performance, and another needs constant coaching and discipline. ● One stock clerk double-checks their work, while another rushes to "get it over with." ● One manager stays calm under pressure, while another panics and makes costly errors.
These differences stem from crystallized capabilities—cognitive, emotional, and behavioural patterns that, once established, are hard to change. Identifying and matching these capabilities with the demands of the job is critical for optimal performance.